Changelog
Follow up on the latest improvements and updates.
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new
01/15/26
🚀 Smarter, More Transparent AI — You’re in Control Now
Our AI just leveled up in a way you can actually see and feel.
- Watch the AI think in real time — including tool usage, not a black box
- Streaming responses mean faster feedback and less waiting
- Smoother, more natural interactions across the board

Why this matters:
You get faster answers, better trust, and more confidence in what the AI is doing on your behalf.
⸻
📱 Mobile Is No Longer a Compromise
We closed major gaps so you can actually run your business from your phone.
You can now:
- Manage your weekly calendar
- Create refunds on the go
- Assign resources to bookings
- Check team member availability
- View reviews
- Edit and delete notes



Why this matters:
Less “I’ll do it later on desktop.” More real-time decisions, wherever you are.
⸻
💳 Payments, Billing, and Admin — Way More Resilient
We focused on the stuff that quietly causes the most headaches.
- Better handling of failed trip insurance payments
- Retry support for trip insurance payment errors
- Consistent payment request statuses once paid (finally)
- Set your website favicon and custom domain directly from the dashboard
- Improved billing owner setup during onboarding
- Tons of small but meaningful dashboard polish
- Clicking the support email now pre-fills context so we can help faster
Why this matters:
Fewer edge-case failures, less confusion, and fewer support back-and-forths.
⸻
🌐 A Whole New Pro Website Experience
We didn’t just add pages — we built a system designed to convert and rank.
New content includes:
- Verticals pages
- Use case pages
- Feature and service pages
- Success stories & testimonials
- FAQs
- “Trusted by” outfitters section
All wrapped in:
- A slicker design with smooth animations
- Significant SEO and AEO improvements for discoverability
👉 Explore it here: https://mallardbay.com/pro
Why this matters:
Clearer messaging, better trust signals, and stronger inbound growth.
⸻
⏳ Coming Very Soon (Pending Final Verification)
- SMS support for marketing
- SMS for incoming Vapi conversations
Why this matters:
More immediate, higher-response communication with customers — without extra tools.
⸻
new
12/26/25
📅 New weekly calendar view
See
all bookings across listings, lodges, guides, and resources—one full week at a time
. No more hopping day by day to understand what’s actually happening.Coming soon to mobile

---
🧩 Smarter resource management
Bookings change. Now your assignments can keep up.
Assign resources after booking creation
You can now add or update
resources, team members, and lodging
even after a booking is created—no workarounds required.

Individual availability calendars for guides & staff
Each guide (and any team member) now has their
own availability calendar
, making scheduling clearer and conflicts easier to avoid.
---
🤖 AI widget for your website
Meet your
new on-site AI assistant
. It can:- Chat with customers in real time
- Answer common questions
- Send quotes
- Create quote requests automatically
Every conversation turns into a
lead with a clear summary
, so nothing slips through the cracks.---
🛠️ Big fixes
- Fixed an issue where SMS consent controls took up too much space on mobileduring checkout
Mobile
- @mentions comes to mobile notes
- You can now upload images and videos to notes
Dashboard
- Search for send quotes and quote requests
- Edit and delete notes
- Create a booking and request payment without needing credit card details

- Log offline payments directly from the booking creation flow

- Custom client properties


- Client lists

- Improved notes are now available for bookings, and payments

- Access the client profile directly from the booking

- Resend a confirmation email/receipt

💬 @Mentions in Notes
You can now tag teammates — and even @MallardBay — directly in client notes, leads, and website feedback. Mentions instantly notify the right people so nothing slips through the cracks.
(Coming soon to bookings, payments, and calendar!)

📎 Upload Files to Notes
Add more context in one place! You can now attach images and files directly to notes.

🌐 Website Feedback Mode
Drop feedback anywhere on your website — highlight an issue, suggest a change, or tag a teammate. You can even loop in @MallardBay for design tweaks or support requests.



🔍 Global Search
One search bar to rule them all. Instantly find bookings, listings, outfitters, clients, leads, and even knowledge base articles — all from the dashboard or the mobile app.


💰 Log Deposits in Bookings
Taking a deposit? Now you can log it directly when creating a booking — no extra steps needed.

📅 Custom Payment Dates
Flexibility, unlocked. You can now set custom due dates for payments when creating bookings.


🛠 Fixes & Improvements
• Fixed: Guides can now view the home page without issues.
• Added: Support for 3D Secure verification on payments for better security.
Dashboard
- Drag and drop forms and documents links in message templates

- Message template presets

- Listing selection for forms + general improvements

- Added support for multiple notes for clients

- Added ability to deduplicate leads during CSV upload

- Added ability to delete calendar events
- Added ability to delete offline payments
- Fixed bug that caused listings from not showing while sorting
- Fixed a bug that would cause form submissons from showing empty
- Fixed a few bugs related to self signup
- Outfitters can now update their tax rate
Mobile
- Added ability to delete calendar events
- Added ability to delete offline payments
- Improved UI for creating bookings
- Select client when creating bookings and send quotes
- Update leads from mobile
- Delete leads from mobile
- Improved date and listing selection when creating bookings

Web
- Checkout improvements: sticky summary, and fixed animated button

General
- Improved sorting for quote requests
- Default to use statement descriptor based on outfitter name
- PDF invoice improvements: Removed MB logo, added outfitter name and address
- Fixed issue that was preventing guides from viewing home page
Dashboard
- Reorder form fields
- Bulk edit leads
- Improved filters for leads

- Client quick actions

- Select a client for quotes and bookings

- Lead counts

- Improved handling of single use resource

availability
- Allow searching by any group pay member
Web
- Fixed listing map marker
General
- eSign compliance for forms
- Improved error messages for team member invites
- Improved handling of phone numbers during meta lead ingestion
- Improved availability errors for checkout
Dashboard
- Now it's possible to bulk delete leads

- We now show the lead source in the table

- Brand new client details page with more information

- Added ability to duplicate messaging template
- Added more hero options to the web builder

- Added lightbox component to web builder

- Added a lot more information to the listing block in the web builder

- Image recognition features for images uploaded to the web builder

- Several other improvements to web builder
Mobile
- Brand new client details screen with more information

Mobile
- Native menus
- Native tab navigation
- New iOS app icon
- Improved error handling
- Menu screen now matches dashboard sidebar
- Improved contact action when tapping emails or phone numbers
Web
- Redesigned blog
Dashboard
- Released feature to create meta ads
- Added cost per leadin ad reporting
- Updated ad forms based on Nicks feedback
- Changed icons for metrics for easier understanding
- Fixed bug that prevented forms from not being embeddable
- Made refunds accessible to outfitters
General improvements
- Lots of general clean up across the board
- Removed guides as requirement for listing progress
- Removed pay by check option
- Fixed issue that could time out the payment processing system
🚀 Big Updates This Month
We’re excited to roll out a fresh batch of powerful features to help you track performance, connect with clients, and manage your business more effectively—all from one place. Here’s what’s new:
✨ NEW: Web Performance
Get deeper insights into how your website is performing.
• Track new users, sessions over time, and top-performing pages
• See where visitors are coming from and what devices they’re using
• Identify trends and opportunities to improve your digital presence


📊 NEW: Paid Ads Reporting
Your ad performance, now in one place.
• Build on the existing Meta integration to view campaign results directly in the Mallard Bay dashboard
• Monitor ad spend and engagement without switching platforms

📬 NEW: Email & SMS Templates
Communicate with clients faster and more consistently.
• Create and save branded templates for email and SMS
• Send polished messages in just a few clicks



🏠 NEW: Redesigned Home
We’ve rebuilt the home screen of both the mobile app and web dashboard.
• See upcoming bookings, alerts, tips, and more—at a glance
• A cleaner, more intuitive design to help you stay on top of what matters

General
- Validate calendar sync urls during setup
- Internal: Outfitter Health Index
Dashboard
- Set who pays for processing fee for QuickPay

- Meta integration available to all outfitters

Web
- Payment summary for QuickPay
Mobile
- Set who pays for processing fee for QuickPay
- Renamed app to Mallard Bay For Guides
- Improved App Store listings


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