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New Digest page gives a weekly view of key activity and upcoming bookings.

Outfitters now have full visibility and control over their automations.

With the new Automation Center, you can see exactly which notifications are sent, when they trigger, and how guests are contacted. Turn workflows on or off, choose delivery channels, and manage everything from one place—no guesswork, no surprises.

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Every automation is powered by a system template—the messages sent for key events like booking approvals, cancellations, invites, and receipts.

You can now view, edit, and customize these templates. Update wording, adjust tone, and control how messages appear across email and SMS, while we handle the timing and delivery.

Templates are system-managed for reliability, but flexible enough to keep your communication clear, accurate, and on-brand.

More flexibility now. Deeper customization coming next.

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You can now complete the full self-onboarding flow directly from the mobile app—no desktop required.

Set up your account, complete required steps, and get ready to take bookings straight from your phone. This reduces friction, speeds things up, and lets you get operational wherever you are.

Same flow. Same requirements. Just mobile.

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We’ve simplified and improved the booking creation flow in the web dashboard.

Creating a booking now takes fewer steps, with clearer inputs and less back-and-forth. The goal is simple: get bookings created faster, with fewer mistakes and less manual effort.

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Checkout is now faster and easier across the Mallard Bay marketplace and booking widget.

We’ve reduced unnecessary steps and friction so your clients can book with fewer barriers and less hassle. That means smoother conversions, fewer drop-offs, and more completed bookings.

Better experience for guests. Better results for outfitters.

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Outfitters can now send emails from their own domain instead of a generic Mallard Bay address.

You can also control where replies go, making it easier to manage conversations and keep communication professional and on-brand.

Better deliverability, clearer trust for guests, and fewer missed replies—all without changing how automations work.

Our AI just leveled up in a way you can actually see and feel.

You get faster answers, better trust, and more confidence in what the AI is doing on your behalf.

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We closed major gaps so you can actually run your business from your phone.

You can now:

Less “I’ll do it later on desktop.” More real-time decisions, wherever you are.

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We focused on the stuff that quietly causes the most headaches.

Fewer edge-case failures, less confusion, and fewer support back-and-forths.

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We didn’t just add pages — we built a system designed to convert and rank.

New content includes:

All wrapped in:

👉 Explore it here: https://mallardbay.com/pro

Clearer messaging, better trust signals, and stronger inbound growth.

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⏳ Coming Very Soon (Pending Final Verification)

Why this matters:

More immediate, higher-response communication with customers — without extra tools.

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See . No more hopping day by day to understand what’s actually happening.

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Bookings change. Now your assignments can keep up.

You can now add or update even after a booking is created—no workarounds required.

Each guide (and any team member) now has their , making scheduling clearer and conflicts easier to avoid.

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Meet your . It can:

Every conversation turns into a , so nothing slips through the cracks.

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💬 @Mentions in Notes

You can now tag teammates — and even @MallardBay — directly in client notes, leads, and website feedback. Mentions instantly notify the right people so nothing slips through the cracks.

(Coming soon to bookings, payments, and calendar!)

📎 Upload Files to Notes

Add more context in one place! You can now attach images and files directly to notes.

🌐 Website Feedback Mode

Drop feedback anywhere on your website — highlight an issue, suggest a change, or tag a teammate. You can even loop in @MallardBay for design tweaks or support requests.

🔍 Global Search

One search bar to rule them all. Instantly find bookings, listings, outfitters, clients, leads, and even knowledge base articles — all from the dashboard or the mobile app.

💰 Log Deposits in Bookings

Taking a deposit? Now you can log it directly when creating a booking — no extra steps needed.

📅 Custom Payment Dates

Flexibility, unlocked. You can now set custom due dates for payments when creating bookings.

🛠 Fixes & Improvements

• Fixed: Guides can now view the home page without issues.

• Added: Support for 3D Secure verification on payments for better security.

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