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01/15/26

🚀 Smarter, More Transparent AI — You’re in Control Now
Our AI just leveled up in a way you can actually see and feel.
  • Watch the AI think in real time — including tool usage, not a black box
  • Streaming responses mean faster feedback and less waiting
  • Smoother, more natural interactions across the board
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Why this matters:
You get faster answers, better trust, and more confidence in what the AI is doing on your behalf.
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📱 Mobile Is No Longer a Compromise
We closed major gaps so you can actually run your business from your phone.
You can now:
  • Manage your weekly calendar
  • Create refunds on the go
  • Assign resources to bookings
  • Check team member availability
  • View reviews
  • Edit and delete notes
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Why this matters:
Less “I’ll do it later on desktop.” More real-time decisions, wherever you are.
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💳 Payments, Billing, and Admin — Way More Resilient
We focused on the stuff that quietly causes the most headaches.
  • Better handling of failed trip insurance payments
  • Retry support for trip insurance payment errors
  • Consistent payment request statuses once paid (finally)
  • Set your website favicon and custom domain directly from the dashboard
  • Improved billing owner setup during onboarding
  • Tons of small but meaningful dashboard polish
  • Clicking the support email now pre-fills context so we can help faster
Why this matters:
Fewer edge-case failures, less confusion, and fewer support back-and-forths.
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🌐 A Whole New Pro Website Experience
We didn’t just add pages — we built a system designed to convert and rank.
New content includes:
  • Verticals pages
  • Use case pages
  • Feature and service pages
  • Success stories & testimonials
  • FAQs
  • “Trusted by” outfitters section
All wrapped in:
  • A slicker design with smooth animations
  • Significant SEO and AEO improvements for discoverability
👉 Explore it here: https://mallardbay.com/pro
Why this matters:
Clearer messaging, better trust signals, and stronger inbound growth.
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⏳ Coming Very Soon (Pending Final Verification)
  • SMS support for marketing
  • SMS for incoming Vapi conversations
Why this matters:
More immediate, higher-response communication with customers — without extra tools.
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