Mallard Bay Feature Request Board
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Data Requests (7)
Outfitter Usability (93)
Calendar & Resource Management (20)
Invoicing & Payments (29)
Financial Reporting & Planning (10)
Lead Generation & Bookings (72)
Booking Agent Tools (0)
Marketing Insights & Tech (11)
AI & Automation (1)
Customer Service & Admin Tools (70)
Ability for Admin users to Edit phone number or email
In the event that a customer has entered the incorrect phone number or email, we would like to allow our admins to make a change in the system. Note: We need to be careful with this due to security measures
1
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Customer Service & Admin…
2
Convert a Group Pay Booking
Ability to convert a group pay booking to a standard booking and vice versa.
0
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Customer Service & Admin…
2
Ability to add separate dates for an additional pricing package
When adding an additional pricing package to a quote, we would like to add the ability to include separate booking dates for that package.
4
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Customer Service & Admin…
5
Support Mixed Billing Intervals
Allow admins to select both yearly and monthly billing options for a single outfitter subscription. For example, the Outfitter wants to pay annually for their tier, but monthly for their add-on services.
0
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Customer Service & Admin…
2
Ability to move an address pin for an Outfitter location
Some of out listings addresses are pretty remote an unrecognized by many map providers. In those cases, we would like to allow the outfitter to move a pin to their location.
0
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Customer Service & Admin…
3
Refund Cancellation Notifications
It is rare that a refund is cancelled, but in the event that it occurs, it would be great to send the sportsmen an email notification with the details.
0
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Customer Service & Admin…
2
Send booking confirmation to a new email
If a user requests that we resend the booking confirmation to a different email, we want to add the option to enter that email directly into the dashboard. This feature would help resolve situations where a user may have created an account with an incorrect email address.
2
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Customer Service & Admin…
6
Ability to add more than 1 trip to a quote
Rather than creating separate quotes/invoices, it would be great to allow admins/outfitters to send a single quote for more than one trip (with trip separate dates).
1
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Customer Service & Admin…
9
Select package prior to date when logging a booking through the dashboard
Adjust the order in which you create a dashboard booking, to first ask for the package. That would then allow us to automatically populate the necessary dates if the package requires more than 1 date (ie 3 day package).
0
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Customer Service & Admin…
2
Inbox Widget
Replace the Hubspot chat support on the Outfitter's site, with a widget that launches the Outfitters inbox stream. This will allow Outfitters to reply to their own inquiries.
0
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Customer Service & Admin…
3
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